Terms of service
VoltGuard Batteries Terms & Conditions
Effective Date: August 9, 2026
Welcome to VoltGuard Batteries LLC. These Terms & Conditions ("Terms") govern your use of the VoltGuard Batteries website, products, ordering services, delivery services, customer communications, and related services.
By accessing our website, placing an order, or using our services, you agree to these Terms.
1. Company Information
VoltGuard Batteries LLC provides automotive batteries, battery delivery services, vehicle battery compatibility assistance, order processing, and customer support within our applicable service area.
2. Orders
By placing an order with VoltGuard Batteries, you confirm that:
- You are at least 18 years old.
- The information you provide is accurate.
- You are authorized to use your selected payment method.
- Vehicle information provided for battery compatibility purposes is accurate to the best of your knowledge.
All orders are subject to product and inventory availability.
3. Pricing
All prices are listed in U.S. Dollars (USD).
Prices may change without notice until an order has been confirmed.
Applicable sales taxes, delivery fees, and other charges will be disclosed before payment when applicable.
4. Payment
VoltGuard Batteries may use secure third-party payment processors to process customer payments.
Customers may receive a secure payment link by SMS, email, or another authorized method after requesting or agreeing to receive it.
Orders generally will not be processed until payment has been successfully received unless otherwise agreed by VoltGuard Batteries.
5. Delivery
Delivery times and estimated arrival times are estimates and are not guaranteed.
Traffic, weather, inventory availability, supplier delays, delivery-provider availability, incorrect customer information, and other circumstances outside our reasonable control may affect delivery times.
Customers are responsible for providing an accurate delivery address and contact information.
Additional charges may apply when a customer requests changes to a delivery after an order has been processed.
6. Battery Compatibility
VoltGuard Batteries may use vehicle information provided by customers to identify or recommend compatible automotive batteries.
Customers should provide accurate vehicle year, make, model, engine, trim, and other requested information.
VoltGuard Batteries is not responsible for incorrect battery recommendations resulting from inaccurate or incomplete vehicle information supplied by the customer.
7. Returns and Warranties
Eligible products may be returned in accordance with the applicable VoltGuard Batteries Return Policy.
Warranty terms may vary depending on the battery model, product, supplier, or manufacturer.
Proof of purchase may be required for warranty claims.
Damage resulting from misuse, improper installation, accidents, unauthorized modifications, neglect, or other excluded conditions may not qualify for warranty coverage.
8. VoltGuard Batteries SMS Messaging Program
VoltGuard Batteries LLC may provide SMS/text messaging communications to customers who have consented to receive such messages.
Messages may include:
- Secure payment links
- Order confirmations
- Battery availability information
- Order-status information
- Delivery notifications
- Estimated delivery information
- Customer service communications
- Responses to customer inquiries
- Other transactional communications associated with a customer's request or order
Customers may provide SMS consent through methods offered by VoltGuard Batteries, including verbal consent during a customer-initiated telephone conversation or an available online opt-in process.
Before SMS messages are sent following verbal opt-in, the customer is asked whether they agree to receive text messages from VoltGuard Batteries. SMS communications are sent after the customer provides consent.
Consent to receive SMS messages is not a condition of purchasing goods or services from VoltGuard Batteries LLC.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe from SMS messages at any time.
Reply HELP for assistance.
Customers who opt out will no longer receive applicable SMS communications unless they subsequently provide consent again.
For additional assistance, contact VoltGuard Batteries at (346) 742-5319 or support@voltguardbatteries.com.
Wireless carriers are not liable for delayed or undelivered messages.
SMS participation is also subject to the VoltGuard Batteries Privacy Policy:
VoltGuard Batteries Privacy Policy
VoltGuard Batteries handles mobile information and SMS consent information as described in our Privacy Policy.
9. SMS Availability and Delivery
SMS delivery is subject to wireless carrier networks, device compatibility, network availability, and other factors outside the control of VoltGuard Batteries.
VoltGuard Batteries does not guarantee that every SMS message will be received immediately or successfully delivered.
Wireless carriers are not responsible for delayed or undelivered messages.
10. Intellectual Property
Unless otherwise stated, trademarks, logos, graphics, product images, website materials, text, and other content owned by VoltGuard Batteries may not be copied, reproduced, distributed, or used without authorization.
11. Limitation of Liability
To the fullest extent permitted by applicable law, VoltGuard Batteries LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our products or services.
Where permitted by law, our maximum liability relating to a particular purchase will not exceed the amount paid for the affected order.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
12. Privacy
VoltGuard Batteries handles personal information according to our Privacy Policy.
We do not sell, rent, share, or otherwise disclose mobile phone numbers or SMS opt-in consent information to third parties or affiliates for their marketing or promotional purposes.
Our complete Privacy Policy is available here:
VoltGuard Batteries Privacy Policy
13. Third-Party Services
Certain VoltGuard Batteries services may rely upon third-party providers, including payment processors, e-commerce providers, communications providers, technology providers, and delivery providers.
Those providers may maintain their own terms and privacy practices.
14. Changes to These Terms
VoltGuard Batteries LLC may update these Terms periodically.
Changes will become effective when the revised Terms are published on our website unless otherwise required by applicable law.
The Effective Date at the top of this document indicates when these Terms were most recently updated.
15. Contact Us
For questions concerning these Terms or VoltGuard Batteries services, contact:
VoltGuard Batteries LLC
21143 Fox Walk Trl
Humble, TX 77338
United States
Phone: (346) 742-5319
Email: support@voltguardbatteries.com
www.voltguardbatteries.com