Privacy policy

Absolutely. For A2P 10DLC approval, I recommend replacing the default Shopify Privacy Policy with one that is specifically written for VoltGuard Batteries, clearly explains your SMS practices, and is easy for carriers to verify.

You can paste the following directly into Shopify → Settings → Policies → Privacy Policy.

Privacy Policy

Last Updated: August 3, 2026

VoltGuard Batteries Privacy Policy

VoltGuard Batteries ("VoltGuard Batteries," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us by phone, place an order, or interact with our customer support services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Billing Address

  • Delivery Address

  • Vehicle Information (Year, Make, Model, Engine)

  • Payment Information (processed securely through our payment provider)

  • Order History

  • Customer Support Communications

Automatically Collected Information

When you visit our website we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Shopping Activity

  • Cookies and Analytics Data

How We Use Your Information

We use your information to:

  • Process battery orders

  • Verify vehicle compatibility

  • Schedule local deliveries

  • Process secure payments

  • Send order confirmations

  • Provide customer support

  • Improve our website and services

  • Prevent fraud

  • Comply with legal obligations

SMS Communications

VoltGuard Batteries may send SMS text messages only after you provide your express consent.

SMS messages may include:

  • Secure Square payment links

  • Order confirmations

  • Delivery updates

  • Appointment reminders

  • Customer service communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

Your consent to receive SMS messages is not a condition of purchasing our products or services.

We do not sell or share your mobile phone number with third parties for marketing purposes.

SMS Consent

Customers may opt in to receive SMS messages by:

  • Providing verbal consent during a phone conversation with our AI assistant or customer service representative.

  • Providing consent through our website or online order process when available.

Customers may withdraw consent at any time by replying:

STOP

For assistance reply:

HELP

Payment Information

Payments are processed securely using trusted third-party payment providers, including Square.

VoltGuard Batteries does not store your complete credit card information.

Cookies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember customer preferences

  • Analyze website traffic

  • Improve shopping experience

You may disable cookies in your browser, although some features of the website may not function properly.

Sharing Your Information

We may share your information only with companies necessary to operate our business, including:

  • Square (payment processing)

  • Shopify (website hosting)

  • Delivery partners

  • Technology service providers

  • Government authorities when legally required

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information.

Although no transmission over the Internet is completely secure, we take commercially reasonable measures to protect your information.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Delete your information

  • Request a copy of your information

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically.

The updated version will always include the revised "Last Updated" date.

Contact Us

VoltGuard Batteries

21143 Fox Walk Trl

Humble, TX 77338

Phone: (346) 742-5319

Email: support@voltguardbatteries.com

Website: https://voltguard-batteries.myshopify.com